Return & Refund Policy

Effective Date: September 5, 2026

Welcome to Styleraahi. We want our customers to have a smooth and satisfactory shopping experience. This Return & Refund Policy explains the conditions and process for returning products, exchanging eligible products, and receiving refunds for orders placed through our website.

Website: https://styleraahi.store
Owner: Vinita Pordi
Phone: 9098035957
Email: pordivinita@gmail.com
Address: Ward No-11, Rajma, Balaghat, Madhya Pradesh – 481111, India

1. Return Eligibility

Customers may request a return for an eligible product within 7 days of delivery, subject to the conditions mentioned in this policy.

A product may be eligible for return if:

  • The product received is damaged or defective.
  • The wrong product, size, color or variant was delivered.
  • The product received is materially different from the product description.
  • The product remains unused and is in its original condition.

2. Conditions for Return

To be eligible for a return:

  • The product must be unused and unworn.
  • The product should be in its original condition.
  • Original packaging, tags, labels and accessories should be retained wherever applicable.
  • The product should not be washed, altered, damaged or otherwise used.
  • The customer may be required to provide photographs or videos of the product and packaging to help us verify the return request.

Products that do not meet these conditions may be rejected for return or refund.

3. Non-Returnable Products

Certain products may not be eligible for return due to hygiene, customization, or other reasonable business considerations.

Non-returnable products, if any, will be clearly identified on the relevant product page before purchase.

Products that have been used, washed, altered, damaged by the customer, or returned without original tags/packaging may also be considered non-returnable.

4. Wrong, Damaged or Defective Products

If you receive a wrong, damaged or defective product, please contact us as soon as possible after delivery.

Please provide:

  • Order ID
  • Product details
  • Description of the issue
  • Clear photographs/videos of the product and packaging, if requested

After reviewing the request, Styleraahi may provide an eligible replacement, exchange or refund as applicable.

5. Return Request Process

To request a return, please contact us using the details below within 7 days of delivery.

Email: pordivinita@gmail.com
Phone: 9098035957

Please mention your Order ID, registered mobile number and reason for requesting the return.

Our team will review the request and provide further instructions regarding the return, if the product is eligible.

6. Return Shipping

For eligible returns due to a wrong, damaged or defective product received from Styleraahi, we may arrange or provide instructions for the return shipment, subject to verification.

For returns requested for other eligible reasons, return shipping charges may apply depending on the circumstances and will be communicated to the customer before the return is processed.

7. Refund Process

Once the returned product is received and inspected, we will notify the customer regarding the status of the return.

If the return is approved, the applicable refund will be initiated to the original payment method or through another suitable method, as applicable.

The time taken for the refund to reflect in the customer’s account may depend on the payment gateway, bank or financial institution.

8. Refund Amount

For an approved return, the refundable amount will generally be limited to the amount paid for the eligible returned product.

Shipping charges, where applicable, may not be refundable unless the return is due to a wrong, damaged or defective product or otherwise required under applicable law.

Any applicable deductions will be communicated to the customer before the refund is processed.

9. Order Cancellation

Customers may request cancellation of an order before it has been dispatched.

Once an order has been dispatched, cancellation may not be possible and the customer may need to follow the applicable return process after delivery.

For prepaid orders that are successfully cancelled before dispatch, the eligible refund will be initiated to the original payment method.

10. Exchange

Exchange may be available for eligible clothing products, subject to product availability.

An exchange request may be accepted for issues such as size or incorrect product, provided the product meets the return conditions described above.

If the requested replacement size, color or product is unavailable, an eligible refund or alternative resolution may be offered.

11. Refund Delays

If a refund has been approved but has not appeared in your account within the expected timeframe, please first check with your bank or payment provider.

If you still require assistance, contact Styleraahi with your Order ID and refund details.

12. Return Rejection

A return may be rejected if:

  • The return request is made after the applicable return period.
  • The product has been used, washed or altered.
  • Product tags or labels have been removed where applicable.
  • The product is damaged due to customer misuse.
  • The product is incomplete or missing applicable accessories.
  • The product does not meet the return conditions described in this policy.

13. Changes to This Policy

Styleraahi reserves the right to update or modify this Return & Refund Policy from time to time.

Any updated policy will be published on this page with the revised effective date.

14. Contact Us

For return, exchange or refund-related assistance, please contact us:

Styleraahi
Owner: Vinita Pordi
Phone: 9098035957
Email: pordivinita@gmail.com
Address: Ward No-11, Rajma, Balaghat, Madhya Pradesh – 481111, India

We will make reasonable efforts to resolve eligible return and refund requests fairly and promptly.

Thank you for shopping with Styleraahi.